BEACON CONSULTING

Inspiring People and Organisations to Create a Better Tomorrow,
Beyond Commercial Success

SERVICES

CONSULTANCY
TRAINING
RESEARCH
CONTACT CENTRE
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INSIGHTS

Vital Perspectives That Drive Impact

Bridging the Gap Between Insight and Strategy

How organisations can translate customer experience insights into meaningful, differentiating action.

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Respond with Reason

Establishing a structured approach to thoughtful responses.

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5 Questions That Drive Deeper Focus Group Discussions

How to move beyond surface responses and uncover meaningful perspectives.

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OUR CLIENTS

Trusted by Leading Organisations

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WHAT OUT CLIENTS SAY

Testimonials

When we work with Beacon, we really appreciate the professionalism, the insights that you give to us, the flexibility and willingness to adapt to our needs in all the different programmes.
Koh Ching Hong, Former CEO FujiFilm Business Innovation
Staff enjoy working with Beacon. I think everybody finds that they’re knowledgeable, professional and fun, and what we learn with Beacon is something that we can take into our work and use.
Fiona Walker, Managing Director Julia Gabriel Education
I have noticed that they bring to the table a few things like a very good understanding, a contextual understanding of the needs of the organisation, they empathise very well with the participants, and they’re able to engage them very well in activities.
Mr Bala, Founder Director NPS International School

Reviews

★ ★ ★ ★ ★
"It was a difficult session but we achieved the outcomes that we set out to achieve. Thank you very much for staying the course with us and for pushing us harder year after year."
Corinne Ng SimplyGo
★ ★ ★ ★ ★
"The Beacon team has demonstrated commitment and resilience to what they have set out to achieve and to deliver the desired results."
Jinder Ahuja Warren Golf & Country Club
★ ★ ★ ★ ★
"Beacon has been a valuable partner in our CX journey. The training sessions have been very helpful in guiding our teams towards the desired customer blueprints and behaviours."
Karinne Guo Raffles Quay Asset Management

CONSUMER PANEL

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